The present general conditions of sale have for object to define, in the whole world, exclusively because of the relations which they establish on the Internet network and only on the site, the rights and obligations of the parts born from the on-line sale of the products proposed on the Site. These terms and conditions apply to the exclusion of all other documents.
Sales contract and newsletter registration
A sales contract shall be deemed to have been concluded between the parties when MyPUREskin S.A. has confirmed the order to the customer in writing. From this moment, the customer is subject to the present general conditions of sale.
The customer will automatically be registered to the newsletter.
By registering, the customer tacitly accepts the part of these conditions concerning the processing of data. As explained in the legal notice, at any time, upon request or through the link provided for this purpose at the bottom of each email, the customer can unsubscribe from this same newsletter.
The prices shown are in Swiss francs and in euros, net amounts, include all taxes (incl. VAT) and are only valid at the time of publication of the offer. MyPUREskin S.A. reserves the right to modify its prices at any time and without notice. MyPUREskin S.A. reserves the right not to deliver products whose prices are incorrect, but undertakes to inform its customers of any price difference and shall offer alternative products.
MyPUREskin S.A. can carry out promotions on its assortment. These offers are only valid during the period of publication on the site and cannot be requested retroactively.
We take great care in selecting the products offered for sale on our site in order to guarantee impeccable quality. However, if you have any quality issues, please contact us at [email protected].
Delivery and transport
MyPUREskin S.A. undertakes to send the items according to the customer’s choice of delivery at the time of ordering. No return of goods. MyPUREskin S.A. reserves the right to divide an order into several packages or to group several orders in the same package with the same delivery address. In principle, MyPUREskin S.A. only allows orders to be placed for products that are physically available in its warehouse in order to guarantee prompt delivery. Nevertheless, if a difference in inventory prevents the delivery of a product, MyPUREskin S.A. undertakes to inform you as soon as possible. All our packages are insured until they reach your home.
Terms of payment
At MyPUREskin S.A., you can pay for your purchases in the simplest way possible. No additional fees will be charged by Paypal, Postcard, VISA, Mastercard or American Express.
In the case of credit card payments, your credit card data is not directly processed or stored by MyPUREskin S.A. Your data is processed by the transaction partner.
Transfer of risks
The transfer of risk takes place with the delivery.
Change of address or name
We thank you for indicating any change of address or name before placing an order in order to ensure the proper delivery of your packages.
Return or exchange of goods
Items are not exchangeable or refundable. In case of a manufacturing defect, please contact us at [email protected] with pictures of the products and defects found. We will tell you how to return the products and will exchange the goods free of charge if necessary.
Data protection and data accuracy
For all means of payment, the customer agrees to provide accurate and correct data. The use of false data or misuse of identity is considered fraud and is punishable by law in accordance with Article 146 or Article 147 of the Swiss Penal Code and will be prosecuted.
All customer data is treated as strictly confidential and MyPUREskin S.A. undertakes to comply with the legislation in force, particularly with regard to data protection.
The data collected is used solely for the purpose of processing the order, for communication with the customer, for planning and evaluating business activities and for marketing purposes, as well as for the design and development of services for the customer and for the preparation of customized offers for the customer. By registering for the newsletter, the customer agrees to receive regular offers and to the use of his/her data.
At any time, the customer may contact MyPUREskin S.A. to be unsubscribed from newsletters.
Route du Stand 74
Applicable law – Jurisdiction
The sale of products by MyPUREskin S.A. shall be governed by Swiss law, regardless of the country of residence of the purchaser and the place where the Order is placed. ANY DISPUTE RELATING TO THE EXISTENCE, INTERPRETATION, PERFORMANCE OR TERMINATION OF THE CONTRACT BETWEEN MyPUREskin S.A. AND THE PURCHASER, EVEN IN THE EVENT OF PLURALITY OF DEFENDANTS, SHALL, IN THE ABSENCE OF AN AGREEMENT, BE UNDER THE EXCLUSIVE JURISDICTION OF THE SWISS COURTS.